Yes! We pride ourselves in offering our fundraisers and donors with excellent customer service. You can contact us directly by using the 'Submit a request' option in the top right corner of our Help Center or emailing us at firstname.lastname@example.org.
We also offer Live Chat support to fundraiser organizers and donors. Look for the "Help" button in the bottom right corner of your screen to reach an agent in real time!
Our live chat hours are Monday through Friday 8am-5pm PST. We also offer email support seven days a week.