Do you provide customer service?

Yes! We pride ourselves in offering our fundraisers and donors with excellent customer service. You can contact us directly by using the 'Submit a request' option below or emailing us at help@youcaring.com.

We also offer Live Chat support to fundraiser organizers and donors. Look for the "Chat with us" button in the bottom right corner of your screen to reach an agent in real time! 

 

Our live chat hours are Monday through Friday 8am-5pm PST. We also offer email support seven days a week!

***Please note: Due to the high volume of service requests received following Hurricane Harvey and Irma our LiveChat services have been temporarily unavailable. Please submit your requests via the "Submit a Request" button. Thank you so much for your patience!

 

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