Do you provide customer service?

Yes! We pride ourselves in offering our fundraisers and donors with excellent customer service. You can contact us directly by using the 'Submit a request' option below or emailing us at help@youcaring.com.

We also offer Live Chat support to fundraiser organizers and donors. Look for the "Chat with us" button in the bottom right corner of your screen to reach an agent in real time! 

 

Our live chat hours are Monday through Friday 8am-5pm PST. We also offer email support seven days a week!

 

Attention: Live Chat will be offline May 29th for Memorial Day. If you need help, please submit a ticket using the 'Submit a Request' button at the top of the page. Thank you for your patience and understanding!

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